Payment Policy

1. Accepted Payment Methods

Orders placed through garmlen.com may be paid using the payment methods shown at checkout, including Visa, Mastercard, American Express, PayPal, Apple Pay, JCB, Google Pay, and Discover. Available payment options may vary depending on your device, billing location, payment provider settings, and checkout availability at the time of purchase.

2. Transaction Currency

All prices, order totals, shipping fees, taxes where applicable, refunds, and payment adjustments on garmlen.com are processed in United States Dollars (USD). If your card issuer, bank, PayPal account, or digital wallet uses another currency, your payment provider may apply currency conversion, exchange rates, or additional fees according to its own terms.

3. Payment Security

Garmlen uses secure checkout technology to help protect customer payment information. Our website uses HTTPS and TLS/SSL encryption to help protect data transmitted during browsing, checkout, account activity, and form submission. Payments are processed through secure third-party payment providers such as Stripe, PayPal, card networks, and supported digital wallet services. We do not store your full card number, CVV, magnetic stripe data, PayPal login credentials, digital wallet credentials, or complete payment credentials on our website.

4. Order Confirmation and Payment Failure

An order is generally accepted for processing only after payment has been successfully authorized or completed. If payment fails, is declined, is interrupted, or cannot be verified, the order may not be completed or may be placed on hold. Payment failure may occur due to incorrect billing details, insufficient funds, card restrictions, bank security review, PayPal account limitations, Stripe verification review, digital wallet errors, or payment provider risk checks. If this happens, please confirm your billing details, contact your payment provider, or try another available payment method.

5. Refunds and Original Payment Method

Approved refunds will be issued back to the original payment method within 7 business days after approval, although the final posting time may depend on your bank, card issuer, PayPal, Stripe, or digital wallet provider. Shipping fees, return shipping responsibility, and return eligibility are handled according to our Return Policy.

6. Payment Disputes and Contact

If you believe there is an incorrect charge, failed payment, duplicate payment, refund delay, or unauthorized transaction, please contact Garmlen at contact@garmlen.com before opening a payment dispute or chargeback. To support fair resolution, we may review order records, payment status, checkout records, shipping and tracking records, delivery confirmation, refund history, and customer communication. For payment questions, billing support, or refund assistance, you may contact us at contact@garmlen.com, +1(303)274-0214, or 6595 W 14th Ave, Ste 201, Lakewood, CO 80214, US.